Terms and Conditions
Our deliveries are made by Canada Post. Although we inform you of the normal delivery timeframe (see our delivery policy), we are unable to guarantee these dates.
CONTENT, SPECIFICATIONS AND PRODUCTS
All content, specifications, products, prices and features described are subject to change at any time and without notice.
Although we have made a wise choice of games and toys for your online shopping, we have an even bigger choice of products in store. Do not hesitate to communicate with us if you don't find the product you are looking for. We might have it in store!
ITEMS OUT OF STOCK
We always try to keep our quantities posted on our website as accurate as possible but these can vary very quickly. Occasionally an article might appear to be available but actually be temporarily out. Only the confirmation of your order will confirm product availability.
On the other end, In the event a product shows out of stock online, it could however be available in store. Please contact us either by Email or by phone at 1(800) 718-0294 and we will try to do our best to accommodate you.
ACCURACY OF INFORMATION
We endeavour to provide accurate information on the Website. However misprints, technical problems, inaccuracies, omissions or other errors may sometimes occur. Errors will be corrected where discovered. If you find an error on our site, please let us know.
Franc jeu® (Rosemère) reserves the right to cancel an order or not to handle it (even if the order was processed) if the price of the product or any other important information related to this product is missing or inaccurate. In such a case, we will inform you that the order has been cancelled and will reimburse to you any amount already paid.
All prices are in Canadian dollars.
Taxes specific to each province will be applied directly to the invoice total.
Although we strive to keep uniformity in prices between Franc jeu®, it may occasionally happen that prices vary from one Franc jeu® store to another, depending on arrival of goods.
In addition, promotions, discounts, and assortment of products can also vary from one store to another.
Franc jeu® reserves the right to terminate any promotion at any time and without notice.
The promotions take place only at Franc Jeu® (Rosemère) and only on online purchases.
In case of discrepancy between the French and English, the French version shall prevail.